Cookies are small records stored by your browser. eSign uses essential cookies to keep account and signing sessions authorised, support password recovery and protect the service. The eSign app does not include advertising or analytics tracking.
Essential storage
| Purpose | What it does | Usual duration |
|---|---|---|
| Signing session | The cookie beginning rpsign_session_ connects your browser to its authorised signing session. It does not contain your signature or ID photographs. | One hour, subject to session expiry or replacement. |
| Account authentication | Keeps you signed in to your account and protects access to documents. Session identifiers are checked by the website’s authentication system. | Normally the browser session, with server authentication validity of two days; selecting Remember me normally allows up to 14 days. Security settings can shorten or change these periods. |
| Login test | Checks that your browser accepts the cookies needed to sign in. | Browser session. |
| Password recovery | Temporarily supports the reset-key check while you choose a new password. | Browser session or until the reset flow clears it. |
Your choices
These functions are necessary to provide the login and signing service you request. You can block or remove cookies in your browser, but doing so may sign you out or prevent you completing a signing session. Use Sign out when you finish on a shared device.
Camera permission is separate. The camera only opens after you choose that option and your device grants permission; you can preview a photograph before uploading it. Saving a signature to your account is also a separate choice.
Hosting, security and optional tracking
Additional hosting or security services may use their own essential storage to protect the site. Contact us if you want details about a cookie you see. If we introduce optional tracking that requires consent, we will explain it and obtain consent before it is used. This page does not by itself give consent to optional cookies.
Personal information
See our Privacy policy for information about session records, your rights and retention. Questions can be sent to admin@esigndocs.co.uk.